Srl110 Privacy Policy — Malaysian User Data Protection
This Privacy Policy describes how srl110 collects, uses, stores, and protects the personal information of users who access our platform. We are committed to taking your privacy seriously and adhering to best practices in data protection.
Last updated: 2026
Register Account FAQInformation We Collect
When you register or use the srl110 platform, we collect several categories of information to ensure the service operates properly and securely for all users.
Personal account information
Includes full name, email address, phone number, date of birth, and encrypted password. This information is collected during registration and identity verification to ensure your account is unique and secure. srl110 does not store passwords in plain text.
Device and browser information
We collect technical data such as device type, operating system, browser version, IP address, and language settings. This information is used to optimise how the platform displays across different devices — including Android and iOS smartphones — and to detect unusual activity that may indicate a security threat.
Payment information in Malaysian Ringgit
When you make a deposit or withdrawal, we record transaction details including the amount in RM (Malaysian Ringgit), the payment method used, and the date and time of the transaction. We do not store credit card numbers or bank account details directly — this sensitive information is processed through registered, secure third-party payment providers.
Usage data & cookies
We record the pages you visit, session duration, buttons clicked, and navigation patterns within the platform. This data is collected automatically via cookies and similar tracking technologies, and is used solely to improve the user experience — not sold to any third party.
Purpose of Data Use
All information collected by srl110 is used for legitimate purposes directly related to the operation of the platform. We do not use user data for any purpose not stated in this Privacy Policy.
- Account management: Verifying identity, processing registrations, and securely managing user accounts.
- Transaction processing: Facilitating deposits and withdrawals in MYR and maintaining accurate financial records.
- Platform security: Detecting and preventing fraud, system abuse, and illegal activity that could harm other users.
- Service improvement: Analysing usage patterns to improve platform functionality, reduce load times, and personalise the user experience.
- Important communications: Sending account-related notifications, transaction confirmations, and security information that users need to be aware of.
- Legal compliance: Meeting the legal and regulatory requirements applicable to the platform's operations in the relevant jurisdiction.
Cookies & Session Tracking
The srl110 platform uses cookies to store your session preferences, maintain login status, and remember certain settings so you don't have to reconfigure them every time you access the platform. There are two types of cookies we use:
Essential cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled without affecting platform operation.
Analytics cookies: Helps us understand how users interact with the platform so we can make improvements. These cookies do not contain personally identifiable information.
You can manage your cookie settings through your web browser. Disabling certain cookies may affect your experience on the srl110 platform, but will not prevent access to core features.
Data Storage & Security
Technical protection measures
All data transmitted between your device and srl110's servers is protected using SSL/TLS encryption protocols. User databases are stored on servers with strict access controls, and only authorised personnel can access sensitive data. Our systems undergo regular security audits to identify and address any technical vulnerabilities.
Data retention period
Active account information is retained for as long as your account remains active on the platform. Once an account is closed at the user's request, personal data will be deleted within a defined period unless there is a legal requirement to retain it longer. Financial transaction records may be kept for an extended period to meet financial reporting and legal compliance obligations.
Sharing Information with Third Parties
Srl110 does not sell, rent, or disclose users' personal information to third parties for marketing or commercial purposes. However, there are limited situations where data sharing may occur:
- Payment providers: Required transaction information is shared with approved third-party payment service providers to facilitate deposit and withdrawal processing in RM. These providers are bound by strict confidentiality agreements.
- Game software providers: Minimal technical data required to enable gameplay may be shared with game software providers that partner with the platform.
- Legal requirements: srl110 may disclose user information to relevant authorities when required by law, court order, or directive from a legitimate regulatory body.
In all cases where data is shared with third parties, we ensure that the receiving party maintains adequate data protection measures and receives only the information strictly necessary for the stated purpose.
User Rights Over Personal Data
As a srl110 user, you have the following rights regarding your personal data held by us:
You have the right to request a copy of the personal data we hold about you. Requests can be submitted through customer support.
If the information we hold is inaccurate or out of date, you have the right to request a correction through your account profile section.
You may request the deletion of your personal data, subject to any legal retention obligations applicable to us.
To submit any request relating to your privacy rights, please contact the srl110 support team by email at [email protected]. We will respond to your request within a reasonable timeframe.
Policy Changes & How to Contact Us
Privacy policy updates
Srl110 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any significant changes will be communicated via in-platform notifications or to the email address registered on your account. The date of the most recent update is always displayed at the top of this page.
Continued use of the srl110 platform after any changes to this Privacy Policy take effect will be considered acceptance of the updated terms.
Contact our team
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact the srl110 team by email at [email protected] or through the customer support channels available within the platform. You may also refer to the FAQ for instant answers to common questions.
Need further assistance?
Log in to your account to manage your privacy settings, or contact our support team directly from within the srl110 platform.
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